Kasie Jansen

If I could give 10 stars I would! I went with Cliff at Austin Morgan Closets. I got several bids, from the other shops in town and then I got so lucky to find AMC! Not sure why they didn’t come up on my searches to start with. I had a massive job and I didn’t want to sell a kidney to get it done – and he made that happen. Clifford was the absolute best price AND Quickest response in meeting up with me, and literally the best and fastest design turnaround (1 day! – and he did NOT look at the designs from the other bids and he did his own measuring) and the fastest stated, and actualized, turn around from design (which he sent over in 2D and super cool 3D walk through!) to install. He was (only a couple weeks out versus the other outfits 3-4 months) and he is super efficient, clean, respectful and communicative. I have a 10k sq ft home and my job had several small areas; laundry, coat, storage closets, and 3 large walk-in master closets, this is a custom house (no 90 degree angles!) so it was wonderful that didn’t scare Cliff at all either – I had Home Depot guy come in and not get back to me for weeks and the end design was plain and awful as he didn’t listen to me at all. I had another outfit that wouldn’t even look at my job unless I was willing to commit to spending $60k at a minimum, I had another outfit say that they couldn’t make the corners go together because of the weird angles – so we would be left with gaps there, another outfit said we had to put 85% down and I said hell no- to ‘ease my fear’ the ‘big wig’ there called me and invited me and my designer to drive to their operations facility in Peoria or Payson (sorry I get the cities mixed up- it began with a P) and show is the facility and take us to lunch. Lol! I want closets – not to get ripped off and taken to a fancy lunch. – I don’t recall which outfit was which, – but I tried Classy, California, Closet by Design, The Container Store, Inspired Closets and The Closet and container store.
In our construction climate I was worried about the down payment Austin Morgan policy required: 50% which = $16,800 for us, but with all the good reviews and other companies wanting more $ down, I thought it was a risk worth taking – and dang it I needed my closets in! It ended up perfect with AMC, Which hardly ever happens with contractors these days. He went above and beyond as well! Cliff didn’t like the pulls that originally came in as he thought they were too cheap feeling – he took the initiative and ordered heavier ones, (we were going for a specific look and he got the pulls – don’t forget to nail down the pulls for your closet and communicate it), he gave me a rod that I was missing from another closet that came with the house (I am a home renovator who decided to live in this home). He also came back and added a couple of extra shelves where It turned out they could be utilized after it was all said and done and he was finished with the job – he did not charge me one more red cent for these things. Even with cool 3D walk-though, reality is ‘actually real’ and you start to use a space and utilization opportunity presented itself for me and more storage trumped design for me.
Also important, Cliff didn’t give me the ‘you have a big house price mark-up.’ Like I have gotten so many times on this job. He was approximately 1/4 to 1/2 less than the price of the other outfits. The closets look great and are functional and I had a wonderful experience with AMC.

Thank you Cliff (and son)!
I highly recommend Austin Morgan Closets!! ~ Kasie Jansen